Yelp is a great tool for discovering new businesses and seeing what people’s experiences are. Soon, you’ll have access to AI-generated insights within those businesses as well
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Tuesday, Yelp unveiling A series of new updates to its platform, the biggest highlight of which is the AI-powered Business Summary, allows users to get a quick, one-sentence summary of businesses based on user reviews.
According to the release, AI-powered business summaries will leverage LLMs that by parsing through recent reviews you can create a brief description from a business with insights like ambiance, services, amenities or a popular dish.
For example, an AI-generated summary for a diner might read, “Retro Diner is known for its classic cheeseburgers and affordable prices.”
Yelp’s AI-generated summaries are already available on iOS and will roll out to Android and desktop users later this year.
Business owners will also be able to take advantage of AI to manage their business with access to Yelp’s AI- and data-driven insights that include smarter ad budget recommendations.
“With recent advances in AI, you can expect to see us leverage LLMs even more to simplify the discovery experience, facilitate more seamless connections with service providers, and help local businesses succeed,” said Craig Saldanha, Yelp CPO. said in the release
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The company also unveiled other non-AI-related updates, including a revamped discovery experience that spotlights high-quality visual content, an enhanced review experience that spotlights regular review contributors, a more streamlined request a quote experience, and more.