A few years ago, I switched to the beta channel for my Chromebook because I like to get the latest, greatest features before they are released to the stable channel. This switch not only allows me to keep readers informed of what’s coming, but it also gives me a chance to experience what Google has in store for ChromeOS.
There is another reason I choose to use this channel to offer my input. You see, when using the beta channel, you are given the option to send feedback to the developers on your experience. This feedback can be about bugs/issues you’ve run into or even suggestions on how to improve something.
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One thing to keep in mind, however, is that you’ll want to include relevant information in your report, which could be:
- Screenshot of the problem (if applicable)
- What were you doing when the problem occurred?
- Steps on how to reproduce the problem
- Which version of ChromeOS are you using?
- You can even attach system logs (more on this a bit later).
- Your contact information
Adding this information may seem a little difficult, but the support you provide to the developer could be the very thing that makes it possible to solve a problem that is causing problems with your Chromebook. But remember, you don’t have to use the beta channel to report issues. Even the stable version, which you’re probably using, allows you to report bugs.
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First, I’m going to show you how to access the Send Feedback window, and then I’ll show you how to access your log files and attach them to reports.
How to access the feedback window
What you will need: All you need for this task is a Chromebook As usual, I recommend that you make sure that ChromeOS is updated, a process that may solve your problem. That’s it. Now, let’s get to that feedback window.
On the results page, click Save the system log And wait for the OS to finish. System logs will be saved in your download file as system_logs_DATE.txt.zip (where the DATE is the date the logs were created).
And that’s it for sending feedback to ChromeOS developers. By doing this, you’re not only helping the development team fix a potential problem you might have, but also allowing them to improve ChromeOS for everyone.