The standard version of ChatGPT has proven to be a very capable tool with the ability to perform tasks such as coding, writing and explaining complex topics.
Naturally, companies wanted to use the technology in their own use cases to optimize their business operations. As a result, OpenAI launched two options for businesses: ChatGPT Enterprise and ChatGPT Team.
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ChatGPT for Enterprise launched in August 2023, nine months after ChatGPT’s initial launch. The model offers business enterprise-grade security and additional features suitable for business use cases.
In January 2024, OpenAI added another model for business that boasts the same security protocol with added finesse. To help you decide between the two, we’ve highlighted the differences below.
You should use ChatGPT Enterprise if…
1. Your team has a minimum of 150 people
The biggest difference between both models is that ChatGPT Enterprise is geared towards large-scale deployments and, as a result, has a minimum seat cap of 150 people. This means that to take advantage of this plan, your company must be large enough to have at least 150 employees, disqualifying small businesses and teams.
However, if your team is on the smaller side, lucky for you. OpenAI recently added the ChatGPT team plan. With this plan, the minimum is only two users. It is easy to register and costs a flat fee of $25 per user per month
2. You want to offer the best OpenAI has to offer
ChatGPT Enterprise offers access to the most advanced features and models as well as the best model quality With the ChatGPT team, you can already access advanced features such as GPT-4 view, voice input and output, ability to create and share GPT, image creation and browsing.
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However, with ChatGPT Enterprise, users have unlimited access to advanced data analytics, the fastest response rate of all models, and a context window that’s four times larger. This plan also offers the best customer service OpenAI has to offer, including priority support, dedicated onboarding, ongoing account management, and customer security reviews.
3. You need the best administrative tools
Because ChatGPT Enterprise is meant for implementation in larger organizations, OpenAI has a series of administrative features that the ChatGPT team lacks, including sharing controls, workspace GPT controls, and an analytics dashboard. All these features collectively help you better understand and control how your employees are interacting with ChatGPT.
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Additionally, ChatGPT for Enterprise offers two security offerings that ChatGPT does not: SAML SSO and domain verification. From an administrative perspective, these security features give you less to worry about about company security, and they allow you to further limit team risk.
You should use the ChatGPT team if…
1. You want a self-service package
The ChatGPT team has a simple onboarding process. Instead of contacting a sales team like you would with ChatGPT Enterprise and getting a custom rate with the ChatGPT team, all you have to do is select it from the “Upgrade Plan” tab and checkout.
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The process is almost the same as upgrading to ChatGPT Plus. Because it is self-service, pricing is set at $25 per person per month.
2. You don’t need all the extra bells and whistles
Although ChatGPT Teams is offered as a service for businesses, if you have a family, club or group of people who could benefit from the technology, you can use it for that purpose as well. Having said that, many of these groups won’t need all the extras that the Enterprise plan offers, such as unlimited access to OpenAI’s most advanced models or priority customer service support. In that case this plan is most suitable.